Office of Professional Standards

Marcus A. Perez - Administrator

File a Complaint

If you experienced police misconduct, including, but not limited to:

  • lack of service,
  • unprofessional behavior,
  • harassment, 
  • excessive force, or
  • property damage

you are encouraged to file a complaint.

File a Complaint

Request a Commendation

If you experienced exceptional comportment in service of public safety, whether exhibited by a Cleveland Division of Police employee or another person of Cleveland, then you are encouraged to recommend them for a commendation.

Request a Commendation

About

The Office of Professional Standards (OPS) is responsible for receiving and investigating complaints filed by members of the public against Cleveland Division of Police employees. We complete our investigations in a fair and impartial manner. Then, in a public hearing, we present our findings to the Civilian Police Review Board (CPRB), a committee made up of unbiased citizens independent of the police, for disposition.

The mission of OPS and CPRB is to increase accountability and improve public confidence in the police by receiving and fairly, thoroughly, objectively, and timely investigating and resolving misconduct complaints against Cleveland Division of Police employees.

As part of its mission, OPS is also empowered to make policy recommendations that will improve the citizen complaint process, increase understanding between the public and CDP employees, reduce the incidence of misconduct and reduce the risk of the use of force by CDP officers.

OPS and CPRB are committed to providing the community with an accessible and safe environment in which to file complaints and have their complaints heard.

The Office of Professional Standards (OPS) is an independent agency within the City of Cleveland and is composed of civilian employees only. It has the responsibility of receiving and investigating non-criminal complaints filed by members of the public against sworn and non-sworn Cleveland Division of Police employees.

OPS is also empowered to make findings and recommend action to the Civilian Police Review Board (“CPRB”) regarding those complaints. The CPRB reviews misconduct complaints investigated by OPS and makes recommendations for resolution to the Chief of Police. Prior to recommending discipline or determining that a complaint warrants no action, the CPRB may hold a public hearing. Upon making its decision, the CPRB submits its findings and recommendations to the Chief of Police and notifies the complainant of the disposition.

The mission of OPS and CPRB is to increase accountability and improve public confidence in the police by receiving and fairly, thoroughly, objectively, and timely investigating and resolving misconduct complaints against Cleveland Division of Police employees.

As part of its mission, OPS is also empowered to make policy recommendations that will improve the citizen complaint process, increase understanding between the public and CDP employees, reduce the incidence of misconduct and reduce the risk of the use of force by CDP officers.

OPS and CPRB are committed to providing the community with an accessible and safe environment in which to file complaints and have their complaints heard.

Monthly Hearings of the Civilian Police Review Board

The Citizen Police Review Board (CPRB) holds monthly hearings. The public is welcome to attend the hearings. Complainants are notified in advance when their complaint is scheduled to be reviewed by the CPRB.

Date: Tuesday, November 12, 2024
Time: 9:00 a.m.  
Location: Cleveland City Hall, 601 Lakeside Ave, City Council Chambers, Room 514, Cleveland, OH 44114 
Live Stream: https://www.youtube.com/channel/UCjvji5gYnraY74Emrj6N5wg

Meeting DateAgendaMinutes
June 11, 2024Download Agenda 
July 9, 2024Download AgendaDownload Minutes
August 13, 2024Download AgendaDownload Minutes
September 10, 2024Download AgendaDownload Minutes
October 8, 2024Download AgendaDownload Minutes
November 12, 2024Download Agenda 
December 10, 2024Download Agenda