Health Resources
988 Suicide and Crisis Lifeline
Call or text 988
https://988lifeline.org/chat/
988 Lifeline Chat and Text connects you with caring crisis counselors for emotional support 24/7/365. These services are free and confidential. You can talk or text by using 988 on your cellular device.
Los servicios de llamada, texto, y chat de 988 Lifeline se ofrecen en español. Para comunicarse con un consejero de crisis que habla español, marque 988 y luego presione 2. Para enviar un mensaje de texto a un consejero de crisis que habla español, envié la palabra AYUDA al 988. Para chatear con un consejero de crisis que habla español, haga clic aquí.
LGBTQI+ people under 25 can access 24/7 LGBTQI+ support on 988. To call an LGBTQI-trained crisis counselor, dial 988 and then press 3. To text, send the word PRIDE to 988. To chat, you can opt-in on the Pre-Chat Survey above by checking off the box for LGBTQI+ support.
Veterans and active service members can reach the Veterans Crisis Line 24/7 by texting 838255, chatting, or calling 988 and pressing 1. Learn more about the VCL.
Deaf and hard of hearing people can access 24/7 988 Videophone.
United Way
Dial 211
https://www.211oh.org/
Serving 5 counties and covering 1.5 million people in Ohio, the United Way 2-1-1 Help Center provides free and confidential 24-hour access to a compassionate professional who will review your options for help, develop a plan and act as your advocate if you are faced with barriers to service. Simply dial 2-1-1 or chat with us for assistance. Se habla Espanol.
Cleveland Rape Crisis Center
https://clevelandrapecrisis.org
24-Hour Crisis and Support Hotline: Call/Text: 216-619-6192 or 440-423-2020
Main Office: 2937 West 25th St., 2nd Fl., Cleveland, OH 44113
Shaker Square Office: 13209 Shaker Square, Cleveland, OH 44120
Human Trafficking Drop-In Center: 10450 Superior Ave, Cleveland, OH 44106
Cleveland Rape Crisis Center’s mission is to support survivors of rape and sexual abuse, promote healing and prevention, and advocate for social change.
ADAMHS - Alcohol, Drug Addiction, and Mental Health Services
https://www.adamhscc.org/
216-241-3400
2012 W. 25th St, 6th Floor, Cleveland, OH 44113
The Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board of Cuyahoga County is responsible for the planning, funding and monitoring of public mental health and addiction treatment and recovery services delivered to the residents of Cuyahoga County. One can find many sources, and pages in translation, by perusing the website linked above.
Cuyahoga County Veterans Service Commission
https://cuyahogavets.org/
216-698-2600
1835 Prospect Avenue, Suite 105, Cleveland, OH 44115
The Cuyahoga County Veterans Service Commission understands the issues Veterans are facing, and we offer a holistic approach to helping Veterans and their families fight against unexpected hardships. From VA benefits to emergency financial assistance, memorial affairs, medical transportation, and so much more, we are here to ease your stress and help you regain your footing. We encourage all honorably discharged veterans living in Cuyahoga County to let us know how we can help. There are a variety of no-cost services that may be available to you.
Depression and Bipolar Wellness Alliance
https://www.dbwacleveland.org/help-with-bipolar-disorder
440-539-9415
The Depression and Bipolar Wellness Alliance is a Cleveland based nonprofit organization started to provide hope, help, and support to improve the lives with mental illness. DBWA pursues and accomplishes this mission through peer-based, recovery-oriented support and educational services. Community education is essential to dispel the myths surrounding mental illness.
We offer free, safe, compassionate support groups that assist members to move from illness to wellness and recovery.
MetroHealth
https://www.metrohealth.org/appointments
As Cuyahoga County’s safety-net health system, MetroHealth plays an essential role in the region, caring for anyone and everyone, regardless of an ability to pay.
Community Walk-in Clinics:
Thomas F McCafferty Health Center
216-664-6603
4242 Lorain Ave, Cleveland, OH 44113
Monday & Wednesday
8 a.m. – 4:30 p.m.
Thursday 12 p.m. – 8 p.m.
Cleveland Emergency Medical Services
216-664-2555
1701 Lakeside Ave, Cleveland, OH 44114
Monday –Thursday
9 a.m. – 3 p.m.
Project DAWN Expanded Mobile Unit
Providing naloxone (a.k.a. Narcan) and harm-reduction supplies throughout the community to reduce opioid overdoses.
216-387-6290
opioidsafety@metrohealth.org
3370 W.25th St., Cleveland, OH 44109
Mondays - Fridays
10 a.m. – 3 p.m.
Courage to Caregivers
https://www.couragetocaregivers.org
216-536-7699
46 Shopping Plaza, PMB 113, Chagrin Falls, OH 44022
Courage to Caregivers provides hope, support and courage to caregivers and loved ones of those living with mental illness. Programs follow a curriculum with a weekly topic focused entirely on the caregiver, providing tools to build stronger coping strategies and greater resilience. Caregivers can register for all three programs on the Courage to Caregivers website.
NAMI: National Alliance on Mental Illness
https://namigreatercleveland.org
Helpline: 216-875-7776
Phone: 216-875-0266
4415 Euclid Ave., Ste. #203, Cleveland, OH 44103
The NAMI Greater Cleveland Helpline offers free peer support, information, and referrals to individuals living with mental health conditions, their families, caregivers, and mental health professionals. Our experienced staff and volunteers provide guidance and assistance whenever you need it. NAMI Greater Cleveland Helpline is available Monday through Friday, from 9:00 a.m. to 5:00 p.m.
Oriana House
North Star Reentry Resource Center
1834 E 55th St, Cleveland, OH 44103
Phone: 216-881-5440
Rigel Recovery Services
1804 E. 55th St., Cleveland, OH 44103
Phone: 216-417-4213
McDonnell Center CBCF
3540 Croton Ave., Cleveland, OH 44115
Phone: 216-202-1017
Oriana House Hough Center
6000 Hough Ave., Cleveland, OH 44103
Phone: 216-205-4679
Fannie M. Lewis CCTC
1829 E. 55th St., Cleveland, OH 44103
216-881-7882
Oriana House, Rigel Recovery Services, and North Star Neighborhood Reentry Resource Center are committed to helping individuals overcome the illnesses of alcoholism and substance abuse and address any problematic behaviors or barriers, helping them make the changes needed in order to lead a healthy, productive and restored life. Our professional team of licensed clinicians; substance abuse counselors; case managers; and education, employment, and cognitive skills specialists provide evidence-based treatment and comprehensive services that meet the individual needs of each client. Outpatient one-on-one and group counseling is available, along with medication assisted treatment, and family support and education. Services are available in-person or through telehealth, and Medicaid is accepted. For clients involved in the court system, residential and non-residential community corrections programs along with wrap-around reentry services are also available.
Our programming sends individuals on a multi-step journey to rehabilitation through their own admission of a problem, abstinence, avoidance of relapse, and a daily dedication to recovery. We are proud to be a part of this process and to assist individuals in regaining control of their lives. Contact us for more information.
Hoarding Connection of Cuyahoga County
https://www.hoardingconnectioncc.org/index.html
Cuyahoga County Hoarding Connection’s mission is to provide support and advice, educate, develop best practices, and assist in identifying needed resources for individuals who hoard and those that work with individuals who hoard.
Shelters & Family Support
Cuyahoga Job and Family Services
https://hhs.cuyahogacounty.gov/divisions/detail/job-and-family-services
216-881-5554
1641 Payne Avenue, Cleveland, OH 44114
Cuyahoga Job and Family Services promotes economic self-sufficiency and personal responsibility for families and individuals by timely and accurately determining eligibility for a range of quality services that include Medicaid, Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Prevention, Retention, and Contingency (PRC), Child Care Assistance, and Work Programs, in accordance with Federal, State, and County regulations.
Northeast Ohio Coalition for the Homeless
https://www.neoch.org/
216-432-0540
3631 Perkins Ave, Suite 3A-3, Cleveland, OH 44114
Our street outreach work provides trauma-informed care to people suffering from unsheltered homelessness, while our advocacy initiatives fiercely defend their rights to exist, utilize public spaces, and access safe and affordable housing. NEOCH’s organizing work builds power within the homeless community by highlighting homeless voices through initiatives like the Homeless Congress and The Cleveland Street Chronicle. Education is also essential to our work. NEOCH continues to act as a hub that service providers, homeless advocates, and community members turn to for information and training. We seek to enact our vision and values through the four avenues of organizing, advocacy, education, and street outreach. This is vital in maintaining NEOCH’s identity as a community and coalition that affirms human dignity, and one whose values are consistently informed and guided by those with lived experience of homelessness.
Journey Center for Safety and Healing: Domestic Violence and Child Advocacy Center
https://www.journeyneo.org
216-229-2420
4/7 Domestic Violence & Family Helpline: 216-391-4357 (HELP)
Mission is to provide services that foster safety and healing for those affected by child abuse and domestic violence; and to prevent abuse through education, advocacy and systemic change.
Other Services Provided:
- Domestic Violence Support Groups
- Emergency Domestic Violence Shelter
- Canopy Child Advocacy Center
- Safe & Sound Supervised Visitation Center
- Justice System Advocacy for victims of domestic violence
- Prevention: Parenting & Domestic Violence Education classes, and Personal Safety Skills for pre-K to first grade
- Training and Education in community-based settings
Providence House
https://www.provhouse.org
216-651-5982
Main Address: 2050 W 32nd St., Cleveland OH 44113
Pediatric Crisis Nursery at Elisabeth’s House: 2037 W 32nd St., Cleveland, OH 44113
East Campus: 11801 Buckeye Road, Cleveland, OH 44120
Pediatric Crisis Nursery at Elisabeth’s House: 2037 W 32nd St., Cleveland, OH 44113
Temporary emergency shelter for children from birth through 12 years old for up to 60 days (extensions available for up to 90 days), and provide for their physical, emotional, developmental, and education needs through partnerships with community providers and the children’s parent/guardian.
The City Mission
https://thecitymission.org/
Women & Children call 216-472-5500
Men call 216-431-3515
Services offered:
- Essentials: food, shelter, clothing, hygiene products
- 24-hour security
- Limited beds for short-term emergency stays
- Connections to local & national resources, including housing, medical, vocational, legal, educational, counseling, churches, and more.
- Introductory support groups
- Assignment to a personal caseworker
- Professional, on-site childcare and tutoring at Laura’s Home
- Engaging activities for children of all ages
- Introduction to long-term program requirements
- Parenting and life skills classes
- Work preparation through on-site services
- Certifications in ServSafe, CPR, etc.
Laura's Home Women's Crisis Center: Mothers with children and single women can call 216-472-5500 to learn about our Laura’s Home Women’s Crisis Center and check on room availability. Laura’s Home is currently full with a waiting list. Women must call in order to reserve their spot on the list – we are unable to add people to the waiting list through entries in the form below, but can provide you with more information.
Crossroads Men's Crisis Center: Men can call 216-431-3515 with questions about our Crossroads Men’s Crisis Center and find out about available bed space.
Jordan Community Resource Center for Women
https://www.jordan4change.org
216-441-2496
30841 Euclid Ave., Ste. 103, Willoughby, OH 44094
Jordan Community Resource Center is a transitional housing support facility that provides gender-specific prevention and intervention services designed to support women in transition. Their mission is to assist in the process of reunification of families by helping women build a strong foundation on which to become self-confident and self-sufficient.
Y-Haven (for men) @ the YMCA
https://www.clevelandymca.org/y-haven
216-431-2018 and press 1 for the intake mailbox
6001 Woodland Ave., Ste. 703, Cleveland, OH 44104
Y-Haven provides temporary housing and SUD treatment to adult men in Cuyahoga County who are most in need. Rising Hope provides recovery housing for women and men with Opioid Use Disorder. These programs have helped thousands recover from SUD, secure permanent housing, and re-build their lives.
Indigent Cremation Program through the City of Cleveland
https://www.neoch.org/volume-251-articles/2018/3/19/the-indigent-cremation-program-through-the-city-of-cleveland
216-664-2317
3631 Perkins Ave, Suite 3A-3, Cleveland, OH 44114
If a person is indigent and cannot afford a burial, the Cleveland Department of Public Health offers an Indigent Cremation Program. The deceased person has to have been a resident of the City of Cleveland with a Cleveland address, even if the address is a shelter.
Senior Citizens’ Resources
Department of Aging
216-664-2833
https://www.clevelandohio.gov/city-hall/departments/aging
75 Erieview Plaza, 2nd Floor, Cleveland, OH 44114
The Department of Aging is committed to ensuring that Cleveland is an age-friendly city by enhancing the quality of life for Cleveland seniors and adults with disabilities through advocacy, planning, service coordination, and the delivery of needed services.
Benjamin Rose Institute on Aging
https://www.benrose.org
216-373-1890
Intake: 216-791-8000 or email intake@benrose.org
After hours: 216-791-8000
Rose Centers for Aging Well Phone: 216-361-0718
11890 Fairhill Rd., Cleveland, OH 44120
2373 Euclid Hts. Blvd., Cleveland Hts., OH 44106
Rose Centers for Aging Well: Home-delivered meals, health and wellness programs, and meals in seven Rose Centers senior center locations.
Senior Companion Program: Older Adult volunteers provide companionship and assistance to other older adults who are often lonely and isolated.
Behavioral Health Services: Specialized services for older adults living with mental/emotional issues. Services include mental health case management, mental health day treatment and social work counseling/psychotherapy services.
Social Work Services: Services provided by professional licensed social workers include geriatric case management, family consultation and service coordination.
WeCare…Because You DoSM: A telephone-based care-coaching program designed to assist and support individuals living with chronic health conditions and their caregivers. The program's emphasis on simple, practical solutions empowers families to manage care and decision-making throughout their care giving experience.
ESOP (Empowering and Strengthening Ohio's People) Phone: 216-791-8000 (ask for ESOP)
ESOP: A full-service housing and financial counseling agency. ESOP helps people in every stage of life become empowered to take control of their finances, make a plan for financial stability, and afford sustainability homeownership.
LGBTQ+ Resources
LGBT Community Center of Cleveland
https://lgbtcleveland.org/
216-651-5428
6705 Detroit Avenue, Cleveland, OH 44102
The Lesbian Gay Bisexual Transgender Community Center of Greater Cleveland is a leading nonprofit organization that empowers Northeast Ohio’s LGBTQ community through advocacy, education, collaboration, and celebration.
Colors+: LGBTQ+ Youth Services
https://www.colorsplus.org
330-529-5667
21430 Lorain Rd., Suite 400 Fairview Park, Ohio 44126
The mission of Colors+ is to strengthen LGBTQ+ youth and allies by promoting individual and community wellness. They use a holistic mind and body approach and have a safe space to empower LGBTQ+ youth and allies to grow as individuals and within their community. Colors+ intention is to strengthen the LGBTQ+ youth community and allies through advocacy, support, education, and celebration.
Colors+ is run by two licensed professional mental health counselors who founded the youth center because they saw a large gap in services for LGBTQ+ youth in our community. Colors+ believes that everyone deserves a place to feel safe and be themselves.
The Trevor Project
Call for a Counselor 24/7: 1-866-488-7386
Text for a Counselor 24/7: 678-678
https://www.thetrevorproject.org
PO Box 69232
West Hollywood, CA 90069
If you are an LGBTQ+ young person in need of support, reach out to one of our crisis counselors, available 24/7.
Trans Lifeline
https://translifeline.org/
877-565-8860
Trans Lifeline connects trans people to the community support and resources we need to survive and thrive.
Gender Nexus
http://gendernexus.org/
info@GenderNexus.org
317-650-5988
GenderNexus was created for gender diverse people to address all components of individual wellness — physical, emotional, social, spiritual, occupational, intellectual, and environmental. They also focus on building healthy relationship with self, with a partner, with parents, family, and friends.
Lambda Legal
https://www.lambdalegal.org/about-us
The oldest and largest national legal organization whose mission is to achieve full recognition of the civil rights of lesbians, gay men, bisexuals, transgender people and everyone living with HIV through impact litigation, education and public policy work.
As a 501(c)3 nonprofit organization, we do not charge our clients for legal representation or advocacy, and we receive no government funding.
GLAAD
(formerly Gay & Lesbian Alliance Against Defamation, but renamed to include all sex-gender minorities)
GLAAD rewrites the script for LGBTQ acceptance. As a dynamic media force, GLAAD tackles tough issues to shape the narrative and provoke dialogue that leads to cultural change.