Create and track requests for non-emergency services
For additional information, contact the City of Cleveland Support Specialists at 311 or 216-664-2000.
In the event of an emergency, please call 911.
For WATER emergencies call 216-664-3060
For ELECTRIC (CPP only) emergencies call 216-664-3156
For SEWER emergencies call 216-664-2513
Welcome to 311, the City Non-emergency Services Website!
We are thrilled to introduce you to our new 311! Whether you are a resident, visitor, or local business, our goal is to make it easier for you to report non-emergency issues in a streamlined, user-friendly experience.
Thank you for being part of our community.
311 on the Open Data Portal
Lookup and explore service requests
Request 311 at an Event
Jump to 311 Service Request Portal
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See the City at Work
Check out these videos highlighting different departments hard at work. Look for more to come.
Introducing 311
Learn about our non-emergency services system.