Report an Issue or Request a City Service
Welcome to 311, the City services website. Whether you are a resident, visitor, or local business, our goal is to make it easier for you to report non-emergency issues in a streamlined, user-friendly experience. Thank you for being part of our community.
| Building & Housing Issues | Cemetery Maintenance Issues | City Park Issues |
| Graffiti Removal | Illegal Dumping | Street Issues |
| Trash & Recycling Issues | Tree Issues | Vacant Property Issues |
To speak to one of our Citizen Support Specialists, call 311 or 216-664-2000.
Making the Right Call
311 | City Services |
911 | Emergency |
211 | Health and Human Services |
988 | Suicide and Crisis Lifeline |
For WATER emergencies call 216-664-3060 (Cleveland Water Department) |
Welcome to 311, the City Non-emergency Services Website!
We are thrilled to introduce you to our new 311! Whether you are a resident, visitor, or local business, our goal is to make it easier for you to report non-emergency issues in a streamlined, user-friendly experience.
Thank you for being part of our community.
Language Support
Call 311 or 216-664-2000 (24/7) for city services with language support. Say the language you need. We have interpreters who can help you communicate your request.
Request 311 at an Event
We are happy to present or hand out promotional items at your occasion!
311 on the Open Data Portal
Look at an overview of service requests by type and by map, respectively. Or search your request by reference number.
See the City at Work
Check out these videos highlighting different departments hard at work. Look for more to come.
Introducing 311
Learn about our non-emergency services system.