Cleveland 311

Building & Housing Issues

Many Building & Housing Service Requests require an inspection of the property first.

We can only inspect if we are invited to the property by (one of the following):
1. A legal tenant
2. The owner
3. A manager assigned by the owner

Forms & Resources

Division of Construction Permitting

Rental Registration Resources

Service Requests

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Broken or Missing Smoke Detector / Fire Alarm

Report a missing or broken smoke detector or fire alarm. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed

Login Required

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Collapsing Structure

Report a structure that is caved in or in danger to collapse

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Electrical Issue

Report hazardous or broken electrical devices. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed

To report downed electrical lines call 911 | Login Required

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General Exterior Maintenance

Submit a request for general exterior maintenance of a structure or garage (examples include broken siding, windows or fencing, peeling paint, or missing gutters). This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed

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Illegal Use of a Property

Report illegal use of a building or premise. An inspector looks into complaints and takes action if needed

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Lead Hazard and Peeling Paint

Request an inspection of a building for lead paint or other lead hazards. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed

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No Building Permit

Report construction without a building permit. An inspector looks into complaints and takes action if needed

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No Heat

Report a broken heating system or gas is shut off. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed

To report the smell of gas call 911 | Login Required

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No Water / No Hot Water

Report no water or no hot water. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed

Login Required

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Plumbing Issue

Report complaints regarding plumbing systems that aren't working correctly. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed

Login Required

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Rental Complaint

Report a complaint regarding landlord not addressing building violations. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed

Login Required