Many Building & Housing Service Requests require an inspection of the property first.
We can only inspect if we are invited to the property by (one of the following):
1. A legal tenant
2. The owner
3. A manager assigned by the owner
Service Requests
Broken or Missing Smoke Detector / Fire Alarm
Report a missing or broken smoke detector or fire alarm. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed
Login Required
Collapsing Structure
Report a structure that is caved in or in danger to collapse
Electrical Issue
Report hazardous or broken electrical devices. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed
To report downed electrical lines call 911 | Login Required
General Exterior Maintenance
Submit a request for general exterior maintenance of a structure or garage (examples include broken siding, windows or fencing, peeling paint, or missing gutters). This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed
Illegal Use of a Property
Report illegal use of a building or premise. An inspector looks into complaints and takes action if needed
Lead Hazard and Peeling Paint
Request an inspection of a building for lead paint or other lead hazards. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed
No Building Permit
Report construction without a building permit. An inspector looks into complaints and takes action if needed
No Heat
Report a broken heating system or gas is shut off. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed
To report the smell of gas call 911 | Login Required
No Water / No Hot Water
Report no water or no hot water. This service request will dispatch an inspector to make sure the building's plumbing system meets code. An inspector looks into complaints and takes action if needed.
If your water is turned off for non-payment, do not report it here. Instead, you must contact Cleveland Division of Water Customer Care Center at 216-664-3130 to have service restored
Login Required
Plumbing Issue
Report complaints regarding plumbing systems that aren't working correctly. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed
Login Required
Rental Complaint
Report a complaint regarding landlord not addressing building violations. This service request makes sure buildings meet code. An inspector looks into complaints and takes action if needed
Login Required