Cleveland 311

Trash & Recycling Issues

Visit this link: Waste & Recycling Resources

  • Find my waster collection schedule
  • Sign up for recycling
  • Download the Waste and Recycling Guide
  • Download the list of Recycling Program acceptable materials

Service Requests

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Dead Animal Pickup

Request a dead animal removal from a street, public property, or curb. Any animal on private property must be placed at the curb for pickup. Please place in a bag if possible

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Early Set Out / Cart Left Out After Collection

Report a trash or recycling cart set out too early or left out after collection

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Large Trash Pile or Eviction Set Out

Report a complaint of a large trash pile or eviction set out

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Missed Recycling Welcome Packet

Request a replacement recycling welcome packet

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Missed Trash or Recycling Pickup

Report trash or recycling that was not picked up on your service day

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New Public Street Trash Container

Request a new trash container on a city street

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Overflowing Trash Container Downtown

Request to empty a downtown trash container

If the receptacle is NOT downtown use link below    
Note: Waste Collection Division does service the downtown area

Click here to see map of downtown Cleveland

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Overflowing Trash Container

Request to empty a trash container NOT in the downtown area. If the receptacle is located downtown, use the link above

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Recycling Opt-in Program

Sign up to participate in recycling

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Request New / Replacement Trash or Recycling Cart

Request to replace a damaged, lost or stolen cart

Login Required

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Schedule Bulk Pickup

Request bulk pickup of items such as furniture or appliances. Mattresses and cloth furniture must be wrapped in plastic and set out on the curb for collection. Requests must be made at least 24-48 hours before your scheduled waste collection day

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Schedule Tire Pickup 

Request a pickup of tires for your regular waste collection day. Only passenger tires without the rim will be collected. Note: Maximum of (4) tires

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Trash / Recycling Cart Blocking Driveway

Report a trash or recycling cart that is blocking your driveway

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Trash / Recycling Cart Pick Up 

Request the city pick up a trash or recycling cart

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Waste Spills from a Trash Cart

Request clean up of trash or litter in a street or treelawn (to report debris or other materials use Debris in Street request)